The next time you sign into Office 365, you'll be prompted to enter the code that is sent to you. Please note that you will have to create app passwords for some applications, such as Outlook, Apple Mail and Microsoft Office. Click the Done button on the window that pops up.
When you receive the text, enter the verification code in the indicated field, then press the Verify button.Ĥ. Choose to have a code sent to you, or to receive a call.ģ. The link provided above does not include this problem in the issues listed. Select your country or region and then fill in the phone number (without the 1 and without spaces or dashes). AT&T can send me texts outside of the MyATT App, but the MyATT app does not send the verification code so I can log into the system. Choose Authentication phone by clicking on the drop-down arrow and clicking on your choice.Ģ. If you are using an email client or forwarding service like Microsoft Outlook or. The code will expire after a short time for security purposes. If your verification code is said to be incorrect, request a new two-step authentication code and enter it as soon as you receive it. You can choose to authenticate your Office 365 logins by having a 6-digit code texted to your cell.ġ. Once a new link is sent, all previously requested codes are invalid. Two-step authentication text message (SMS) verification code not working. If we notice something different about how you sign in, like your location, you might not be able to get a verification code through text message. Learn why we recommend Google prompts instead of text message (SMS) verification codes. Make sure thatyou are signed in to be able to see this area.Solution home Microsoft Office Office 365 Multi-factor Authentication Choosing text messaging for multi-factor authentication to Office 365 You might have been sent a Google prompt instead. area code) that you would like the Microsoft authentication servers to call you on. Pleasecheck the Private Message area below for further information. We stopped supporting the Text Message option to authenticate to the. You can also watch a instruction video onthis When you give the code back to us, we know that you’re. If you forget your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number.
( For security measures it will take 30 days for removal ofinformation) Security info is an alternate contact email address or phone number that you add to your account. Removeold security information (If Applicable)ġ.Sign in to using your email address and passwordĢ.Clickthe dropdown arrow beside your Name located at the upper right corner of thescreen.Ĥ.UnderAccount security, click Manage beside Security info.ĥ.ClickDelete after Alternate Email or other proof.Ħ.ClickMark them all for removal to continue.ħ.ClickMark for removal. Security Questionĥ.Enter the verification code 6.Update yourpayment information.Phone Number – preferably mobile number capable of receiving SMS.It is highly recommended that you fill out allfour types. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app. A code sent toyour alternate e-mail address.Ģ.Make sure that you have at least twosecurity information present. As part of our continued efforts to keep ourcustomers’ accounts secure, we have implemented a process called Two StepVerification.